Website Privacy Policy

Last Updated: [23/11/25]

Welcome to the website of West Midlands Autism & ADHD Assessment Service Ltd ("WMAAAS", "we", "us", or "our").

We are committed to protecting the privacy and security of our website visitors. This policy explains how we collect and use personal data when you visit wmaaas.co.uk (our "Website") or contact us via our online forms.

Data Controller Details:

• Company Name: West Midlands Autism & ADHD Assessment Service Ltd
• Company Number: 15006279
• Address: Lyndon House Clinic, 49 Lyndon Road, Sutton Coldfield, Birmingham, B73 6BS
• Email: hello@wmaaas.co.uk
• ICO Registration: We are registered as Data Controllers with the UK Information Commissioner’s Office (ICO).

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

This is information you give us by filling in forms on our Website or by corresponding with us by email. This includes personal data you provide when you:

• Submit an enquiry via our "Contact Us" page.
• Request information about our services or pricing.
• Sign up for a newsletter (if applicable).

Data types may include: Your name, email address, phone number, and the content of your message.

Please Note: As we are a healthcare provider, if you share sensitive health information in a contact form (e.g., "I am seeking an ADHD assessment"), we treat this inquiry with the strict confidentiality required for special category data.

As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
Data types may include: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To Respond to You: To process your enquiry, answer your questions, and provide the information you have requested regarding our services.
• To Improve Our Website: To use data analytics to improve our website, products/services, marketing, client relationships, and experiences (Legitimate Interest).
• Legal Compliance: To comply with a legal or regulatory obligation.

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

This Website may include links to third-party websites, plug-ins, and applications (for example, links to the HCPC, British Psychological Society, or external payment providers). Clicking on those links or enabling those connections may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Enquiry Data: If you submit an enquiry but do not become a client, we will delete your data after a reasonable period once your enquiry has been resolved.
• Client Data: If you proceed to book an assessment, your data will be transferred to our clinical record systems and retained in accordance with our Clinical Privacy Notice.

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at hello@wmaaas.co.uk.

If you have any questions about this privacy policy or our privacy practices, please contact us:

West Midlands Autism & ADHD Assessment Service Ltd
Email: hello@wmaaas.co.uk

Address: Lyndon House Clinic, 49 Lyndon Road, Sutton Coldfield, Birmingham, B73 6BS

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.